Monday, 27 Apr, 2015
Book the Coppid Beech online
 Contact Terms and Conditions

Terms and Conditions

Online booking System - Terms and Conditions

1)    Introduction
These conditions apply to all guests of the Hotel.

2)    Bookings
a)    Guests may book in advance or on arrival. Rooms are subject to availability and the Hotel reserves the right to refuse any booking for good reason.
b)    For online bookings, pre-payment for the first night of your stay will be taken at the time of booking. This payment is non refundable and non transferable.
c)    A credit card pre-authorisation will be required on check-in to enable room charges during your stay. Please note that Maestro cards will not allow pre-authorisation and so may be unsuitable for the settlement of your account, alternatively a cash deposit of £50 per night can be made on arrival.

3)    Check-in and Check-out Times
a)    Guests may check-in at any time from 3.00 pm onwards on the day of arrival.
b)    On departure guests must vacate their rooms and check-out no later than 11.00am. Should you wish to arrange a late check-out, fees may apply, and are subject to availability.

4)    Charges
a)    Charges will be at the Hotel’s current room rates. These rates are available upon request
b)    Price lists for additional items, such as restaurant, room service charges are on display in the relevant locations and are also available on request.

5)    Payment
Guests must pay all outstanding charges on departure.

6)    Cancellation
a)    The cancellation policy will vary according to the rate, which is booked. Please refer to the individual details for the Rates upon booking.
b)    Where the booking permits, any change to the arrival date, departure date or room type of the reservation is subject to the hotel’s availability at the time the change is requested and may result in a change of the rate.

7)    Relocation
a)    In the unlikely event that the Hotel does not, for any reason have the rooms available as per the booking; the Hotel reserves the right to relocate the Client to an alternative hotel of a similar standard.
b)    The Hotel for the first night only will settle additional accommodation expenses incurred for the equivalent accommodation.

8)    Right of Refusal
The Hotel reserves the right to refuse a guest entry and accommodation if, on arrival, the Hotel reasonably considers that the guest is under the influence of drink or drugs, is unsuitably dressed or is behaving in a threatening, abusive or otherwise unacceptable manner.

9)    Disturbance
The Hotel reserves the right to require a guest to leave if he/she is causing a disturbance, is annoying other guests or Hotel staff, or is behaving in an unacceptable manner.

10)    Hotel Rules
a)    Guests shall comply with all reasonable rules and procedures in place in the Hotel, including but not limited to health and safety, fire safety and security procedures and statutory requirements as to registration.
b)    Guests shall not bring their own food and drink into the Hotel or order food from an outside source for consumption on the premises.
C)    An adult must supervise children under the age of 17 at all times.

11)    Valuables
Valuables should be placed in the Hotel’s safe. The Hotel can only he held liable for any loss of or damage to valuables placed in the safe. Guests will be issued with a receipt for any valuables kept in the safe.
12)    Losses, Liabilities
a)    Guests must report any loss of or damage to their property immediately to the Hotel.
b)    The guests shall make themselves available to assist with any reports made by the Hotel to the police.
c)    Guests shall not enter areas of the Hotel, which are indicated as being closed to the public.
d)    The Hotel shall not be responsible for death, personal injury or loss or damage to property suffered by guests in such areas.
e)    The Hotel shall not be liable to a guest for any loss or damage to property caused by misconduct or negligence of a guest or an Act of God, or where the guest remains in exclusive charge of the property concerned.
f)    The Hotel will not be liable for any failure to provide or delay in providing facilities, services, food or beverages as a result of events or matters outside its control.
g)    The Hotel is not liable for any loss or damage caused to a guest’s vehicle, unless caused by the Hotel’s willful misconduct.
h)    The Guest will be liable for any loss, damage or personal injury they may cause at the Hotel.

English law shall govern these Conditions and you agree to submit to the jurisdiction of the English courts.